Technology isn’t going so well for British Airways.
The airline suffered a major IT outage on Saturday and canceled all its flights leaving from London’s Heathrow and Gatwick airports before 6 p.m. local time. Outside of London, British Airways passengers faced extreme delays and were stuck on the tarmac for hours.
“The terminals at Heathrow and Gatwick have become extremely congested and we have cancelled all flights from Heathrow and Gatwick before 6pm UK time today, so please do not come to the airports,” British Airways said in a statement to CNN.
We apologise for the current IT systems outage. We are working to resolve the problem as quickly as possible.
British Airways (@British_Airways) May 27, 2017
It’s a pretty big tech outage for a major airline, but British Airways said there was no evidence of a cyberattack.
Still, passengers were not happy with their Saturday morning British Airways experience.
Remember better times?
The sun is shining here at London Heathrow, Gatwick & City today. It’s a great day to fly! See you on board soon. [07:39 25MAY]
British Airways (@British_Airways) May 25, 2017